SimplerWork Privacy Policy
Last Updated: February 18th, 2025
1. Introduction
Simpler Work d.o.o. ("SimplerWork," "we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.simpler-work.ai or use our services (collectively, the "Services"). It also outlines your rights concerning your personal data.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Definitions
"Account" means a unique account created for you to access our Services or parts of our Services.
"Cookies" are small files placed on your device (computer, mobile device, or any other device) by a website, containing the details of your browsing history on that website among its many uses.
"Data Controller" means SimplerWork, as we determine the purposes and means of processing your personal data.
"Device" means any device that can access the Services, such as a computer, mobile phone, or digital tablet.
"Personal Data" means any information relating to an identified or identifiable natural person.
"Processing" means any operation or set of operations performed on personal data, whether or not by automated means.
"Services" means the website, applications, and services provided by SimplerWork.
"Service Providers" means any natural or legal person who processes the data on behalf of SimplerWork.
"Third-Party Services" means any services or content (including data, information, applications, and other services) provided by a third party that may be displayed, included, or made available by the Services.
"You" means the individual accessing or using the Services, or the company or other legal entity on behalf of which such individual is accessing or using the Services.
3. Data Controller and Contact Information
For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, the data controller is:
Simpler Work d.o.o.
Address: Ulica Iga Grudna 22, 1000 Ljubljana, Slovenia
Email: privacy@simpler-work.ai
4. Personal Data We Collect
We collect personal data to provide and improve our Services. The types of personal data we collect depend on how you interact with us.
4.1 Information You Provide to Us
Account Information: When you create an Account, we may collect your name, email address, company name, and other information you provide.
Communication Data: If you contact us directly, we may receive additional information about you, such as your phone number, the content of the message, and any attachments you may send.
Payment Information: If you make a purchase, our third-party payment processor (Stripe) collects your payment details. We do not store your full payment card details.
4.2 Information We Collect Automatically
Usage Data: We may collect information about your use of the Services, such as the features you use, the pages you visit, the time and date of your visit, and other diagnostic data.
Device Information: We may collect information about the device you use to access the Services, including IP address, browser type, operating system, and device identifiers.
4.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Services and store certain information. For more details, please refer to Section 7 (Cookies and Similar Technologies).
5. How We Use Your Personal Data
We use your personal data for the following purposes:
To Provide and Maintain Our Services: Including to monitor the usage of our Services.
To Manage Your Account: To manage your registration as a user and provide you access to functionalities of the Services.
To Communicate with You: To contact you regarding updates, notifications, and other communications related to the Services.
To Provide Customer Support: To address your inquiries and provide assistance.
To Improve Our Services: To analyze usage and enhance the quality of the Services.
To Process Payments: To facilitate transactions and payment processing through our third-party payment processor.
To Comply with Legal Obligations: To fulfill legal requirements and respond to lawful requests.
For Marketing and Promotions: To inform you about news, special offers, and events, subject to your consent where required.
6. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Performance of a Contract: Processing is necessary for the performance of a contract with you, such as providing the Services.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our Services and safeguarding security, provided that such interests are not overridden by your rights.
Consent: We may process your personal data based on your consent, for example, when you subscribe to marketing communications. You may withdraw your consent at any time.
Compliance with Legal Obligations: Processing is necessary for compliance with legal obligations to which we are subject.
7. Cookies and Similar Technologies
We use cookies and similar technologies to collect and store information when you use our Services. When you visit our Services, you will be presented with a cookie banner allowing you to accept or manage your cookie preferences, in compliance with applicable laws such as the GDPR. Cookies help us to:
Recognize you and your device.
Provide essential features and services.
Understand how our Services are used.
Types of Cookies We Use:
Essential Cookies: Necessary for the operation of the Services.
Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Services.
Functionality Cookies: Used to recognize you when you return to our Services.
We use third-party services such as Google Analytics that may place cookies on your device. For more information, please see their Privacy Policy.
Managing Cookies:
You can control cookies through your browser settings. You can withdraw your consent at any time by adjusting your browser settings or using the cookie management tool available on our site. However, disabling certain cookies may affect the functionality of the Services.
8. Disclosure of Your Personal Data
We may share your personal data in the following circumstances:
8.1 Service Providers
We may share your personal data with Service Providers to:
Facilitate our Services.
Provide the Services on our behalf.
Perform Service-related activities.
Assist us in analyzing how our Services are used.
8.2 Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.
8.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
8.4 Consent
We may disclose your personal data for any other purpose with your consent.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data, such as:
Transferring to countries deemed to provide an adequate level of protection by the European Commission.
Using Standard Contractual Clauses approved by the European Commission.
10. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
11. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Account Information: Retained as long as your Account is active.
Communication Data: Retained as necessary to address your inquiries.
Legal Obligations: Retained as required by applicable laws.
11.1 Account Deletion and Data Retention After Deletion
If you choose to delete your account, we will retain your basic account information (name, surname, and email) in our database for an additional 90 days for administrative purposes, such as fraud prevention, compliance with legal obligations, or resolving disputes. After this period, your data will be permanently deleted from our systems.
If you require immediate deletion of your data, you can contact us at privacy@simpler-work.ai, and we will process your request as soon as possible, subject to any legal or regulatory obligations that require us to retain certain information.
12. Your Rights
Under the GDPR and other applicable data protection laws, you have the following rights regarding your personal data:
12.1 Right to Access
You have the right to request access to the personal data we hold about you.
12.2 Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
12.3 Right to Erasure
You have the right to request the deletion of your personal data under certain conditions.
12.4 Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain circumstances.
12.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
12.6 Right to Object
You have the right to object to the processing of your personal data when we process it based on legitimate interests.
12.7 Right to Withdraw Consent
If we process your personal data based on your consent, you have the right to withdraw your consent at any time.
12.8 Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your residence.
Exercising Your Rights
To exercise your rights, please contact us at:
Email: privacy@simpler-work.ai
We may need to verify your identity before fulfilling your request.
13. Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy.
We recommend that you review this Privacy Policy periodically for any changes. Your continued use of the Services after any changes signifies your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Simpler Work d.o.o.
Address: Ulica Iga Grudna 22, 1000 Ljubljana, Slovenia
Email: privacy@simpler-work.ai
Appendix: Detailed Information on Processing
A. Service Providers
We may employ third-party companies and individuals to facilitate our Services ("Service Providers"), provide the Services on our behalf, perform Service-related services, or assist us in analyzing how our Services are used.
A.1 Analytics
We may use third-party Service Providers to monitor and analyze the use of our Services.
Google Analytics We use Google Analytics, a web analytics service provided by Google Ireland Limited. Google Analytics uses cookies to help us analyze how users use the Services. For more information on Google's privacy practices, please visit Google Privacy & Terms.
A.2 Payment Processing
We use Stripe to process payments. Stripe collects your payment information directly and processes it according to their Privacy Policy. We do not store or collect your full payment card details.
A.3 Email Marketing
We may use your personal data to contact you with newsletters, marketing, or promotional materials. You may opt-out of receiving any or all of these communications by following the unsubscribe link or instructions provided in any email we send.
B. Behavioral Remarketing
We do not engage in behavioral remarketing or targeted advertising based on your browsing activities.
C. Children's Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
D. Your Obligations
You are responsible for ensuring that any personal data you provide to us is accurate and up-to-date. You should inform us of any changes to your personal data.
E. Lawful Basis Table
Purpose of Processing | Legal Basis |
|---|---|
Providing and maintaining the Services | Performance of a contract |
Managing your Account | Performance of a contract |
Communicating with you | Legitimate interests / Consent |
Providing customer support | Performance of a contract |
Improving our Services | Legitimate interests |
Processing payments | Performance of a contract |
Complying with legal obligations | Legal obligation |
Marketing and promotions | Consent |
F. Automated Decision-Making
We do not use your personal data for automated decision-making that produces legal effects concerning you or similarly significantly affects you.
G. International Users
If you are accessing our Services from outside the European Union, please be aware that your personal data may be transferred to, stored, and processed in Slovenia or other countries where our servers are located. By using our Services, you consent to the transfer of your personal data to these countries.
H. Complaints
If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority. In Slovenia, this is:
Information Commissioner
Address: Dunajska cesta 22, 1000 Ljubljana, Slovenia
Phone: +386 (0)1 230 97 30
Email: gp.ip@ip-rs.si
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.